Privacy Policy

ÖZSE Rent A Car respects the privacy of website visitors, reservation users and customers contacting us through our communication channels. This Privacy Policy explains how information is collected, used, stored and protected in connection with our website, reservation forms, payment processes and vehicle rental services.

1. Information we collect

We may collect your name, surname, phone number, email address, reservation dates, pick-up and return locations, selected vehicle, payment amount, deposit details, order records, IP address, browser information, device type, visit time and messages sent through phone, WhatsApp, email or contact forms.

2. How we use information

We use this information to create and manage reservations, complete payment or deposit processes, plan vehicle delivery and return operations, provide support, fulfill legal obligations, improve service quality and protect the security of the website and transactions.

3. Payments

Online payments or deposits may be processed through WooCommerce and connected payment providers. Sensitive card details are handled by payment providers and are not stored by ÖZSE Rent A Car. Order, payment status, invoice and reservation records may be retained for service and legal purposes.

4. Cookies

Our website may use necessary, functional, analytics and marketing cookies. Cookies help the website work securely, remember preferences, measure performance and, where consent is given, support marketing activities. Please review our Cookie Policy for further details.

5. Third-party services

We may use third-party providers for payment, analytics, maps, hosting, security, email and technical support. Data is shared only to the extent required for the relevant service.

6. Retention and security

Information is retained for as long as necessary for service delivery, legal obligations, dispute resolution and security. We apply reasonable technical and administrative safeguards to reduce unauthorized access, loss, misuse and unlawful processing risks.

7. Marketing

Campaign, discount or announcement messages are sent only in accordance with applicable rules and, where required, with your consent. You may contact info@ozserrentacar.com to manage your preferences.

8. Contact

For privacy-related requests, you may contact us at info@ozserrentacar.com or Liman Mah Barış Manço Cad Mimsa L Blok No 24/1, 07130 Konyaaltı/Antalya. This policy may be updated from time to time and the latest version published on our website will apply.