KVKK Clarification Text
This clarification text explains how ÖZSE Rent A Car processes personal data within the scope of vehicle rental, reservation, delivery, payment, customer support and website operations. It is prepared to provide clear information about the data controller, processing purposes, transfer recipients, collection methods, legal grounds and data subject rights.
1. Data controller
The data controller is ÖZSE Rent A Car. You may contact us through the following channels:
- Address: Liman Mah Barış Manço Cad Mimsa L Blok No 24/1, 07130 Konyaaltı/Antalya
- Phone: +90 507 788 38 84
- Email: info@ozserrentacar.com
2. Categories of personal data
Depending on the service, we may process identity details, contact details, driver license/passport information, reservation details, delivery and return locations, payment and invoice records, order records, transaction security logs, customer support messages and marketing preferences.
3. Purposes of processing
Your personal data may be processed to receive and manage rental requests, create reservations, process payment or deposit transactions, plan vehicle delivery and return operations, provide customer support, issue invoices, fulfill legal obligations, prevent fraud and security risks, respond to authorized public institutions and improve service quality.
4. Legal grounds
Personal data is processed based on legal grounds such as the establishment or performance of a contract, compliance with legal obligations, establishment or protection of a right, legitimate interests, explicit provisions of law and, where required, your explicit consent.
5. Collection method
Data may be collected through website forms, reservation and checkout flows, telephone calls, WhatsApp or email correspondence, physical rental forms, delivery/return documents and customer support channels.
6. Transfers
Your personal data may be transferred, limited to the relevant purpose, to payment providers, banks, hosting and software providers, accounting and legal advisors, delivery and roadside assistance partners, insurance/maintenance partners and authorized public institutions.
7. Retention and security
Personal data is retained for the period required by the processing purpose, legal obligations and limitation periods. ÖZSE Rent A Car applies reasonable technical and administrative measures to prevent unauthorized access, unlawful processing, data loss and misuse.
8. Your rights
You may request information about whether your data is processed, the purposes of processing, recipients of transfer, correction of inaccurate data, deletion or destruction where legally possible, objection to automated results and compensation for damages arising from unlawful processing.
9. Application
You may submit your requests to Liman Mah Barış Manço Cad Mimsa L Blok No 24/1, 07130 Konyaaltı/Antalya in writing or contact us at info@ozserrentacar.com. Applications are reviewed within the periods required by applicable law.